Versand
Shipping & Delivery
At NoVi, we want to be fully transparent about how and when your order arrives.
Processing time All jewelry is personalized and produced within 2–5 business days after payment confirmation.
Delivery time Delivery time = processing time + shipping time.
- 🇺🇸 USA: 2–5 business days shipping
- 🇬🇧 UK: 3–6 business days shipping
- 🇪🇺 Europe: 1–10 business days shipping
- 🇨🇦 Canada: 5–10 business days shipping
- 🇦🇺 Australia & New Zealand: 10–15 business days shipping
For shipping times by country, please visit our shipping information page.
Shipping costs Free shipping on all orders.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking link so you can follow your package every step of the way.
International shipping We ship worldwide. Please note that customs fees or import duties may apply depending on your country's regulations — these are the responsibility of the customer.
Delays While we do our best to meet delivery estimates, occasional delays may occur due to customs processing or carrier circumstances beyond our control. If your order hasn't arrived within the expected timeframe, please contact us at hello@thenovistore.com.
Please note Because every item is made to order, we are unable to cancel or modify orders once production has started.
For detailed shipping times by country, visit https://www.ownprint.co/shipping-times